FAQS
Do you offer free shipping?
Yes! We’re pleased to offer free standard shipping on all orders, no minimum required.
How long will my order take to arrive?
All items are made to order.
- Production time: 2–5 business days
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Shipping time: 5–10 business days (depending on your location)
You’ll receive a tracking number via email once your order ships.
Do you accept returns or exchanges?
Because each product is custom made, we don’t accept returns or exchanges unless an item arrives damaged or defective. If that happens, please contact us within 7 days of delivery, and we’ll be happy to make it right.
Do you ship internationally?
Yes! We offer worldwide shipping. Please note that delivery times may vary by country, and customs fees or import taxes (if applicable) are the buyer’s responsibility.
How should I care for my clothing?
For best results:
- Wash inside out with cold water
- Use mild detergent
- Avoid bleach or high heat when drying
What if my item arrives damaged or incorrect?
If you receive a damaged, defective, or incorrect item, please email us at info@chosenbyhim.com within 7 days of delivery. Include your order number and a photo of the issue so our team can assist you as quickly as possible.