Shipping policy

Shipping Policy

Thank you for shopping with Chosen by Him. Each piece of artwork is made to order with care, so please allow time for your order to be produced before it ships.

Processing Times

Most orders are prepared for production within 2–5 business days.

Processing times may vary slightly during holidays, sales, or periods of high order volume. Once your order has shipped, you will receive a confirmation email with tracking information when available.

Please note that processing time is separate from shipping time.

Shipping Times

Estimated delivery times begin after your order has finished production and has been shipped.

Delivery times vary depending on your location, the shipping method selected at checkout, and the carrier handling your package.

Shipping estimates provided at checkout are estimates only and are not guaranteed delivery dates.

Shipping Costs

Shipping costs are calculated at checkout based on your order, delivery location, and available shipping method.

Any shipping promotions or free shipping offers will be clearly displayed at checkout when applicable.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for the carrier to update the tracking status after your shipping label has been created.

Shipping Delays

While we do our best to ensure every order arrives as quickly as possible, delays caused by shipping carriers, weather, holidays, customs, or other circumstances outside of our control may occasionally occur.

If your tracking has not updated for an extended period or your package appears to be lost in transit, please contact us at hello@chosenbyhim.com and we will be happy to help.

Incorrect Shipping Addresses

Please carefully review your shipping address before completing your order.

If you notice an error after placing your order, contact us as soon as possible at hello@chosenbyhim.com. We cannot guarantee that an address can be changed once your order has entered production or shipped.

Customers may be responsible for additional shipping charges if an order is returned or needs to be reshipped because an incorrect or incomplete address was provided at checkout.

Lost or Missing Packages

If your package appears to be lost in transit, please contact us so we can review the tracking information and determine the appropriate next steps.

If tracking shows that an order was delivered but you cannot locate it, we recommend first checking with household members, neighbors, your building or mailroom, and the shipping carrier.